Terms and conditions

Introduction

The purpose of these Terms is to set out the rules for use of Pokies Lounge Casino's online gaming services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms and Conditions.

These Terms apply to all users of the Service. If you do not agree with any part of these Terms, please do not access or use the Service.

Account Registration

1. To register an account on Pokies Lounge Casino, you must be at least 18 years old.
2. You must provide true and accurate information when registering for an account, including your name, address, email, phone number, date of birth, and country.
3. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
4. Pokies Lounge Casino reserves the right to request identification or verification documents at any time.

Deposits and Withdrawals

1. Deposits can be made using the following methods: Visa, MasterCard, Bitcoin, Neteller, Skrill, and Bank Transfer.
2. The minimum deposit amount is $25 (or currency equivalent). There are no fees for deposits.
3. Processing times for deposits vary depending on the method used but are generally instant.
4. Withdrawals can be made using the same methods as deposits, with a minimum withdrawal amount of $100 (or currency equivalent).
5. The maximum weekly withdrawal limit is $4000 (or currency equivalent).
6. Pokies Lounge Casino reserves the right to request additional documentation or verification before processing withdrawals.

Bonuses and Promotions

1. Bonuses are credited automatically upon meeting the required deposit amount.
2. Wagering requirements apply to bonuses, with a minimum of 35 times the bonus amount.
3. Bonuses expire after 30 days if not used.
4. Abuse clauses may be applied at Pokies Lounge Casino's discretion.

Gameplay and Fairness

1. Pokies Lounge Casino uses Random Number Generators (RNGs) to ensure fairness in all games.
2. In the unlikely event of a game malfunction, Pokies Lounge Casino reserves the right to void all bets placed during that session.
3. Limits on play are available upon request, including deposit limits and wager limits.
4. Responsible gaming tools, such as self-exclusion options and reality checks, are also available.

Responsible Gambling

1. Self-exclusion options allow you to block your account for a period of time or permanently.
2. Deposit, wager, and session limits can be set to help manage your gaming habits.
3. Help and support links are provided on our website for responsible gaming resources.

Prohibited Activities

1. Bonus abuse is strictly prohibited, including the use of bonus funds for purposes other than intended.
2. Fraud, collusion, or manipulation of games or accounts will result in account suspension or closure.
3. The use of bots or automated systems to play games is not permitted.

Account Suspension and Closure

1. You may voluntarily close your account at any time by contacting our customer support team.
2. Pokies Lounge Casino reserves the right to suspend or close an account if you breach these Terms, including failure to comply with age restrictions.
3. Inactivity for a period of 12 months may result in account suspension.

Privacy and Data Protection

1. Information collected from you includes your name, address, email, phone number, date of birth, and other details provided during registration.
2. We use and store personal data in accordance with our Privacy Policy, which can be found on our website.
3. Pokies Lounge Casino complies with GDPR regulations.

Limitation of Liability

1. Pokies Lounge Casino is not liable for losses arising from system errors or technical issues.
2. System downtime may occur, and we are not responsible for any losses incurred during this time.
3. Pokies Lounge Casino is not responsible for the content of third-party links provided on our website.

Amendments and Updates

1. We reserve the right to modify these Terms at any time without prior notice.
2. Notification of changes will be made through email or in-game notifications.
3. It is your responsibility to regularly review these Terms for updates.